OTHER SERVICES

  

 

Evaluating Organisational Performance

Community Knowledge is particularly interested in evaluating organisational performance by:

 

  • Auditing existing information and knowledge systems to assess how they meet core business objectives.

  • Mapping knowledge sharing and personal social networks of staff, partners and key stakeholders.

  • Nurturing communities of practice as a means of leveraging knowledge within the organisation.

  • Exploring new ways of working where there is a failure to share knowledge effectively.

  • Introducing community technology solutions, which will add value to face-to-face working methods.

 

A full evaluation of organisational performance can be undertaken within an agreed timescale and a pilot project implemented which can then be monitored by Community Knowledge and independently evaluated.

 

 

 

 

Research 

"Research is what I do when I don't know what I am doing."  (Werner Von Braun)

Community Knowledge is well-versed in a wide range of quantitative and qualitative research methodologies to address research questions posed by organisations. For example:

 

  • Structured and semi-structured surveys.

  • Face-to-face, telephone and on-line interviewing.

  • Participant and non-participant observation.

  • Focus group facilitation.

  • On-line and off-line, expert and non-expert, discussion forums.

 

      Monitoring Performance

Community Knowledge utilises a template-based project performance monitoring system and can monitor new and ongoing projects against agreed outcomes, outputs, targets and milestones.

 

We can also act as independent evaluators of personal performance appraisal systems.

 

 
 

       Training

Community Knowledge can customise training to the needs of any organisation.

Key areas currently available include:

 

  • Seeking and sharing knowledge.

  • Meta-networking: networking existing networks.

  • Nurturing communities of practice.

  • Training can be provided both on and off site.

 

Facilitating Reviews

The Executive Director of Community Knowledge is trained facilitator and has a wide range of facilitating organisational review meetings across all sectors.

 

Reviews involve a maximum of 12 key players and can be organised on or off site.

 

 

 
 

© Community Knowledge Ltd Company No. 5102212

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